JuvoSmallBiz

Make More Money,
Even When You Are Too Busy
To Pick Up The Phone

Juvo Small Biz gives you an AI phone assistant and smart text campaigns that answer your customers, recover missed orders, and bring past buyers back — while you focus on actually running the business.

No technical skills needed. We set everything up for you.

Trusted by busy small businesses that cannot afford to miss a call

Kandy Apples by K — growing candy apple shop with thousands of orders every month

You run the business.
You cannot live on the phone.

Your customers call to ask:

"

Are you open right now?

"

Do you have this flavor today?

"

Can I book an appointment?

"

Can you take a big order for Friday?

But in real life you are:

in the kitchen

with a client

driving between jobs

trying to have five minutes for yourself

Missed calls turn into missed orders.

Past customers forget about you.

You never have the energy to send campaigns or ask for reviews.

Juvo Small Biz fixes that — starting with more revenue, then less support stress.

Feature 1

Olivia, your AI assistant that
answers inbound calls

Olivia is your friendly AI phone assistant that answers every call, even when you cannot.

Picks up instantly, every time

Greets callers in your style and tone

Answers common questions about hours, location, services, menu, prices, policies

Takes simple orders, bookings, or leads

Sends you a short summary after the call

Only forwards to you or your team when a human is really needed

Kandy Apples Example

Olivia now handles about 60 percent of incoming calls. The owner used to miss calls and lose thousands of dollars in orders because she simply could not call everyone back.

Now those orders are captured in real time.

Olivia - Your JuvoLabs AI Assistant

Olivia

Your JuvoLabs AI Assistant

Feature 2

Outbound AI text campaigns that
bring customers back

Juvo Small Biz turns your past customers into repeat customers — without you sitting down to "do marketing".

1

We upload or connect your existing customer list

2

AI segments your customers by history and timing

3

The system suggests seasonal and event-based campaigns

4

You approve the messages with one click

5

Texts go out automatically and replies come back to you

6

You see which campaigns got replies and which ones drove orders, in a simple view

Kandy Apples Example

Kandy uses Juvo Small Biz to handle the entire sales channel:

  • People call the AI to make orders
  • Ask to speak with K directly for special requests
  • Get order status and pickup times
  • Learn about seasonal specials and catering options
SMS Preview
"Hey Sarah! Halloween is coming up and we know you loved those caramel apples last year. Order early this week and get 10% off your batch! Reply YES to order."
Feature 3

Automatic review and
reputation booster

Happy customers are usually willing to leave a review. They just forget.

Friendly Follow-up

Juvo Small Biz sends a friendly text after a visit, order, or completed job:

"Hey [Name], thanks for choosing [Business]. How was your experience today?"

Smart Routing

Happy customers get a simple link to leave a Google or Yelp review.

Unhappy customers are routed back to you privately so you can fix it before it goes public.

Grow Your Rating

Over time your profile fills up with fresh, real reviews from satisfied customers.

Kandy Apples Result

More five-star Google reviews during busy seasons

Feature 4

Hybrid AI + human coverage
through BPO partners

Some calls are straightforward. Some are not. Juvo Small Biz can connect to our trusted BPO partners so you get the best of both worlds.

AI handles the easy calls

Repetitive questions, simple bookings, order status — all automated

Human agents for special cases

Complex orders, VIP customers, and situations that need a personal touch

Extended coverage

Peak hours and after-hours support without hiring your own team

Small business budget

Big company style coverage at a fraction of the cost

Kandy Apples Example

During Valentine's Day rush, Kandy Apples gets 3x their normal call volume. With Juvo Small Biz hybrid coverage:

  • Olivia handles standard orders automatically
  • Human agents manage large corporate orders
  • No customer waits more than 30 seconds

0

missed calls during peak season

Feature 5

Simple Juvo Small Biz insights,
all in one place

A simple business intelligence dashboard for your shop.

Juvo Small Biz gives you a compact control panel that answers the questions a small business owner actually cares about.

Money view

How much revenue Juvo helped you capture. Estimated orders and deals that came from calls Olivia handled or from outbound campaigns, so you see if this is paying for itself.

Demand view

When people want you most. Clear picture of peak days and hours, so you can plan staff, prep, and availability around real demand instead of guessing.

Customer view

Who loves you, who is drifting, and who spends the most. Simple segments like regulars, lapsed customers, high-value buyers, so you know who to reward and who to win back.

Operations view

What people are confused or unhappy about. Top 5 questions and recurring problems across calls and texts, so you can fix unclear policies, pricing, or processes.

Product & service view

What actually sells and what is just noise. Which products, boxes, packages, or services people ask about and buy most, so you can double down on winners and rethink the rest.

All of this in a phone-friendly screen that feels like a small CEO dashboard, not a complicated analytics tool.

You open it, understand your week in seconds, and go back to running the business.

Success Story

How Kandy Apples by K
stopped losing orders to missed calls

Kandy Apples by K is a growing candy apple shop with thousands of orders every month. The owner spends most of the day in the kitchen and could not keep up with the phone.

~60%
of calls fully handled by Olivia
without needing the owner
32% → 0%
missed call rate
recovering ~120 extra orders/month
~$3,000
additional monthly revenue
from customers who previously never got through
8-12%
of monthly orders from SMS
reaching ~1,400 past customers
4.3 → 4.7
Google rating increase
90+ new reviews in 4 months

Result

More revenue from the same customer base, fewer interruptions, and less stress for the owner.

How Juvo Small Biz works

Zero technical setup on your side. We do the heavy lifting.

Step 1

Quick discovery call

Tell us how your business works, what customers ask, your hours, services, and the personality you want Olivia to have.

Step 2

We set everything up

We configure Olivia, connect your number, prepare your first SMS campaigns, and draft your review flows. You just review and approve.

Step 3

Turn it on and watch it work

Your calls start going to Olivia, your first campaigns go out, and you start seeing recovered orders and incoming reviews. You get simple updates, no dashboards you will never open.

Ready to stop losing money to
missed calls and forgotten customers?

We will show you how Juvo Small Biz could work for your business and set everything up for you — so you do not need any technical knowledge at all.

Schedule a Discovery Call

Free 15-minute call. No obligations. No sales pressure.